Frequently Asked Questions.

Everything you might want to know about consultations, treatments, safety and aftercare at Santé.

FAQS

What types of cosmetic injectable treatments do you offer?

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In line with the latest TGA guidelines, we are unable to list specific cosmetic treatments or pricing on our website. While those details may not appear here, our offering remains unchanged. We continue to provide refined, personalised treatments using the most advanced techniques available.

Are your treatments safe?

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All treatments at Santé begin with a thorough consultation and assessment for suitability, followed by a doctor’s prescription where required. Side effects are generally mild and may include temporary redness, swelling or bruising at the treatment site, which typically resolve within a few days.

How long do the effects of injectable treatments last?

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The duration of any injectable treatment varies from person to person and depends on factors such as the specific treatment chosen, your metabolism and lifestyle. We will cover potential longevity in detail during your private consultation.

What can I expect during a consultation?

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You’ll begin with a facial assessment performed by a registered cosmetic nurse, who will review your medical history, current skincare routine, and aesthetic goals. You’ll leave with clear guidance and absolutely no obligation to proceed.

Do the treatments hurt?

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Treatments at Santé are generally well tolerated. To keep you comfortable, we offer topical numbing cream, cool packs, stress balls and guided breathing techniques. If you have specific sensitivity concerns, just let us know.

What is the cost of your cosmetic injectable treatments?

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In line with the latest TGA guidelines, we cannot list pricing online. Treatment options and pricing are discussed in detail during your private consultation.

How do I know which treatment is right for me?

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Determining the right treatment involves a thorough assessment of your skin condition, understanding your aesthetic goals and considering your medical history. Book in for a complimentary consultation with one of our experienced registered nurses.

What is the recovery process like?

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The recovery process varies based on the treatment. Most injectable treatments have minimal downtime, allowing patients to return to their normal activities quickly. We provide detailed post-treatment care instructions.

What are the pre- and post-treatment instructions?

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Avoid certain medications and supplements that can increase bleeding, like aspirin and fish oil, before treatment. Post-treatment, avoid excessive sun exposure, strenuous exercise, and follow our specified skincare regimen to enhance results and minimise side effects.

Can I get a treatment done if I am pregnant or breastfeeding?

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Cosmetic treatments are generally not recommended during pregnancy or breastfeeding due to the lack of safety data. It’s advisable to postpone treatments until after pregnancy and breastfeeding.

How do I book an appointment? What is your cancellation policy?

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Appointments can be booked online or by phone. We require a 48-hour notice for cancellations to avoid a cancellation fee. This allows us to offer the appointment slot to another patient.

How can I maintain the results of my treatment?

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Follow the post-treatment care instructions provided by our practitioners. Regular maintenance treatments and a good skincare regimen can help prolong the effects.

Do you provide follow-up care after the treatment?

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We schedule follow-up appointments to assess the results of the treatment, address any concerns, and plan for any additional treatments if necessary.

How do I prepare for my appointment?

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Arrive as you are — with or without makeup. Have a light meal beforehand. Avoid alcohol, caffeine, fish oil supplements and anti-inflammatory medications for 24 to 48 hours before your visit to minimise the risk of bruising.

What measures are in place to ensure patient safety?

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We maintain rigorous hygiene and clinical protocols in a fully accredited facility and hold all required insurances, policies and permits. Our registered nurses hold postgraduate certificates and draw on their ICU and Emergency Department experience.

Still have questions?

Book a complimentary consultation and we’ll answer them all.

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